Shipping and delivery
FAST DELIVERY For customers who have chosen our fast delivery (without tracking), please note that we will only provide you with proof of shipment. You will not be able to track your order once it has been dispatched and there is a risk that the product will not reach you. If you still have not received your order after 60 days, we will escalate the matter to our level 2 support team and refund your money, no questions asked.
SHIPPING METHODS AND DELIVERY TIME Shipping method Cost Delivery time Courier Fast shipping / Without tracking number charged at checkout 4-6 weeks 4px Orders are processed within 2 days of order and shipped the next day after the processing day. *Please note that these are estimated delivery times only. Phonebibi does not guarantee delivery dates. Please ensure that all delivery information is correct. If information is incorrect and/or incomplete, we may need to contact you to update delivery information, which may result in delays in the delivery of your order. Delays may also occur due to customs clearance. Your local customs office may require additional documentation and time to release your package, which may delay the estimated delivery time. Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local postal service so that the parcel is received with your regular mail. If you are not at home at the time of delivery, the postal service may leave you a notification card on how and where to pick up your delivery. No reshipment arrangements will be made if packages are returned due to incorrect addresses, incomplete addresses or unavailability.
INTERNATIONAL SHIPPING RESTRICTIONS We currently do not ship to the following countries:
Faroe Islands
Cayman Islands
American Virgin Islands
Northern Mariana Islands
British Virgin Islands
Turks and Caicos Islands
Solomon Islands
Falkland Islands
Marshall Islands
Réunion
Bouvet Island
Christmas Island
Cocos Islands (Keeling Islands)
Cook Islands
Heard and McDonald Islands
Norfolk Island
Sint Maarten
South Georgia and the South Sandwich Islands
United Arab Emirates
Israel
Iraq
Canary Islands
Saudi Arabia
South Africa
ORDER TRACKING A shipping confirmation will be sent to you by email once your purchase has been shipped and you will be able to track the status of your shipment. For customers who choose economy shipping, you can track the order via the Trackingmore website or directly on the courier's website:
PostNL
SF Express
TAXES & FEES Upon arrival of the parcel in the country of destination, import taxes, duties and related customs fees may be levied. These fees are determined by the customs office of the specific country of destination. Payment of these fees and taxes is the responsibility of the recipient and is not covered by us at Phonebibi. For more details on fees, please contact your local customs office.
CUSTOMS & REGULATIONS You are responsible for checking local postal regulations for restricted items as we cannot be held liable for items that are not accepted into the specific country.
FOREIGN TRANSACTION FEES If your credit card account is not denominated in US dollars, you may be charged different exchange rates than those shown on our website. You may also be subject to a foreign transaction fee. These fees are determined by your bank's rates and transaction fees. We are not responsible for the exchange rate or fees that your bank or credit card issuer may charge you. For more details on foreign transaction fees, please contact your bank. Our store prices are displayed in your local currency, but in USD at checkout. All transactions are processed in USD via Paypal or Stripe on the checkout page.
SHIPPING METHODS AND DELIVERY TIME Shipping method Cost Delivery time Courier Fast shipping / Without tracking number charged at checkout 4-6 weeks 4px Orders are processed within 2 days of order and shipped the next day after the processing day. *Please note that these are estimated delivery times only. Phonebibi does not guarantee delivery dates. Please ensure that all delivery information is correct. If information is incorrect and/or incomplete, we may need to contact you to update delivery information, which may result in delays in the delivery of your order. Delays may also occur due to customs clearance. Your local customs office may require additional documentation and time to release your package, which may delay the estimated delivery time. Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local postal service so that the parcel is received with your regular mail. If you are not at home at the time of delivery, the postal service may leave you a notification card on how and where to pick up your delivery. No reshipment arrangements will be made if packages are returned due to incorrect addresses, incomplete addresses or unavailability.
INTERNATIONAL SHIPPING RESTRICTIONS We currently do not ship to the following countries:
Faroe Islands
Cayman Islands
American Virgin Islands
Northern Mariana Islands
British Virgin Islands
Turks and Caicos Islands
Solomon Islands
Falkland Islands
Marshall Islands
Réunion
Bouvet Island
Christmas Island
Cocos Islands (Keeling Islands)
Cook Islands
Heard and McDonald Islands
Norfolk Island
Sint Maarten
South Georgia and the South Sandwich Islands
United Arab Emirates
Israel
Iraq
Canary Islands
Saudi Arabia
South Africa
ORDER TRACKING A shipping confirmation will be sent to you by email once your purchase has been shipped and you will be able to track the status of your shipment. For customers who choose economy shipping, you can track the order via the Trackingmore website or directly on the courier's website:
PostNL
SF Express
TAXES & FEES Upon arrival of the parcel in the country of destination, import taxes, duties and related customs fees may be levied. These fees are determined by the customs office of the specific country of destination. Payment of these fees and taxes is the responsibility of the recipient and is not covered by us at Phonebibi. For more details on fees, please contact your local customs office.
CUSTOMS & REGULATIONS You are responsible for checking local postal regulations for restricted items as we cannot be held liable for items that are not accepted into the specific country.
FOREIGN TRANSACTION FEES If your credit card account is not denominated in US dollars, you may be charged different exchange rates than those shown on our website. You may also be subject to a foreign transaction fee. These fees are determined by your bank's rates and transaction fees. We are not responsible for the exchange rate or fees that your bank or credit card issuer may charge you. For more details on foreign transaction fees, please contact your bank. Our store prices are displayed in your local currency, but in USD at checkout. All transactions are processed in USD via Paypal or Stripe on the checkout page.
