Note on data protection
Privacy Notice (Last updated July 2018)
Thank you for visiting our website, which is operated by prizlush Limited (the “Company”). We are committed to providing you with an exciting and secure online shopping experience and an enhanced personal service that is synonymous with the Company. This commitment includes respecting and protecting your personal information.
This Privacy Policy describes the types of information we collect from you when you visit our website (each, a “Website”). The Websites and all functions and features thereon are collectively referred to as the “Services”. This Privacy Policy also explains how the Company may use and share your personal information and your ability to control certain uses of it.
By using the Services, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy, including the transfer and storage of your personal information in the United States / Canada / Hong Kong, and agree to the Terms of Use, which are incorporated by reference. If you do not agree, please do not access or use the Services.
Q: What information does the Company collect?
A: The Company may collect information from or about you in the following ways:
Through the Company's interactions with you: We collect information from and about you and your transactions and other interactions with us. This may include when you use the Services, make a purchase, sign up for our catalog, newsletter or email lists, enter sweepstakes, contests or other promotions, participate in a product review, survey or similar program, send a gift or virtual gift card to an individual, or otherwise contact us.
If you make a purchase from us, we may also collect the billing address.
Information you provide about third parties: If you send someone else a communication from the Services, we may collect information such as that person's name, phone number, email, and/or shipping address.
Automatically on the website: We or our service providers may use cookies, web beacons/pixel tags, log files, JavaScript and other technologies to collect certain non-personal information about visitors to our website, users of our online services and interactions with our emails and online advertisements and to enable the Company to track analytics and certain statistical information. For example, we may collect information such as your browser type, operating system type or mobile device model, web pages viewed, links clicked, IP address, mobile device identifiers or other unique identifiers, websites visited prior to visiting our website, the length of time you spend viewing or using the website, the number of return visits or other click and page usage data, emails we send that you open, forward or click through to our website. Collecting this information and linking it to your personal information helps us to customize our website and improve your online shopping experience by remembering your preferences while you visit a particular website and to identify site features, promotions, ads and offers that may be of particular interest to you and to target online and mobile ads to you, regardless of the computers or devices you use.
From third party sources: We may receive information from other sources to update or supplement the information you provide to us or when you connect with the Company through third parties (including through social networks) based on your registration and privacy settings on those third party websites.
Combination of information: We may combine the information we receive from or about you, including information you provide and information collected automatically through the Site, as well as information about other computers or devices you use, with information we collect about you online and offline or receive from other third-party sources.
Third-party analytics and advertising: We may also use third-party advertising, analytics and tracking tools to better understand who uses the Site, how people use the Site, how to improve the effectiveness of the Services and related content, and to help us or these third parties better target advertising to you across the Internet. These third parties may use technologies such as cookies, web beacons, pixel tags, log files, Flash cookies or other technologies to collect and store non-personally identifiable information. They may also combine information they collect through your interaction with the website with information they collect from other sources. We do not have access to or control over the use of cookies or other tracking technologies by these third parties.
Q: What are my tracking options?
A: Certain parts of the website require cookies. By logging in and using the Services, you consent to the use of cookies. If you do not consent to the use of cookies, you will not be able to use the Services. The following description includes the four categories of cookies and examples of how we use them to provide you with the Services:
Strictly Necessary Cookies - These cookies are essential to enable you to browse and use the features of a website and the services cannot be provided without them. We use these cookies to, among other things, recognize and maintain your logged-in status during your visit and manage your shopping bag. Performance cookies - These cookies collect information about how visitors use the Services, for example, the pages they visit and whether they receive error messages. This information does not identify you personal and are used in aggregate to improve our Services. Functionality Cookies - These cookies allow us to remember certain choices you make about using the Services and provide you with a more personalized experience, such as your shipping country and currency preferences. Targeting cookies - These cookies are used to deliver relevant online ads and advertisements to you and to measure the effectiveness of advertising campaigns. They may be placed on the Services by us or by our advertising partners with our permission. For more information about targeting cookies and your ability to control their use, please see the Internet-Based Advertising section below. Our system may not respond to “Do Not Track” requests or headers from some or all browsers. We may use cookies or other technologies to deliver more relevant advertising and to link data collected on other computers or devices you may be using.
Q: How does the Company use the information it collects?
A: The Company may use the information it collects from you for any of the following purposes:
To validate, confirm, verify, deliver, install and track your order (including processing payment card transactions, organizing shipping, processing returns and refunds, maintaining a record of purchases you have made and contacting you about your orders, including by telephone) or to service products you have purchased from us. To enhance your online shopping experience, including the ability to recognize and welcome you to the Site. To send you catalogs, information, newsletters, promotional materials and other offers from the Company or on behalf of our partners and affiliates. To provide you with personalized Site content, targeted offers, promotions and advertising on the Site, through other third party websites or apps, or via email and text messages sent by the Company or other marketing partners. are offered and may be of interest to you. To improve our websites, products/services, customer service and customer shopping experience. To use your data in an aggregated, non-specific format for analytical and demographic purposes. To protect the security or integrity of the Site and our business, to protect against and prevent fraud, unauthorized transactions, claims and other liabilities, and to manage risk, including identifying potential hackers and other unauthorized users. To contact you when necessary or upon request, including to respond to your questions and comments and provide customer support. As described to you at the time of data collection.
Q: What information does the Company share with others?
A: The Company may share personal information that we collect from you in the following ways:
Company-owned subsidiaries: We may share information collected within the Company Group and any future additions to the Company Group.
Co-Marketing Partners: Certain areas of the Services may be provided to you in partnership with third parties, such as companies offering products and services, rewards programs, joint sales programs, sweepstakes, advertising campaigns and other co-sponsored events. Such services identify the third party. If you choose to sign up for products and/or services provided during the Services, you will either provide your information to both the Company and that third party, or the Company will provide your information directly to that third party so that it can fulfill its products and services directly to you.
Other third parties: The Company may share your information with selected partners, affiliates and other third parties that we believe have offerings or may be of interest to you.
Legal Disclosures; Security: The Company may transfer and/or disclose the information we receive from you to comply with a legal obligation to provide information to government authorities under applicable law and when we believe in good faith that the law requires it. We also reserve the right to share information with legal authorities and other entities for fraud protection and credit risk reduction, to detect technical or security vulnerabilities, to enforce our Terms of Use or other applicable policies, or to otherwise protect the rights, property, safety or security of third parties, users of the Services, the Company or the public.
Sale of the business: In the normal course of business, we may buy or sell assets. If another entity acquires all or a portion of the Company or its group of companies, the information we collect about you may be transferred to such entity. In addition, in the event of bankruptcy or reorganization proceedings brought against the company or its group of companies, such information may be considered an asset of that company and may be sold or transferred to third parties. Should a sale or transfer occur, we will use reasonable efforts to ensure that the acquirer uses the personally identifiable information provided through this website in a manner consistent with this Privacy Policy.
Service providers: We use third party service providers to perform certain services on our behalf where the information is necessary for the performance of their functions.
Aggregated or anonymous non-personal information: We may also share or sell non-identifiable aggregated or anonymous information with our affiliates, agents, service providers, business partners or other third parties for their marketing or analytical purposes or for other lawful purposes. This type of non-identifiable and aggregated information cannot be used to identify you personally.
Text marketing and notifications (if applicable): By entering your phone number at checkout and initializing a purchase or subscription through our subscription form or keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed X per month. You can unsubscribe from further text messages by clicking on the unsubscribe link. Sending text messages or using automations requires you to enter phone numbers or recipient names into our importer. We will store and use this data to show you campaign analytics and results, including the Delivery status of the message, delivery status and in some cases whether the purchase has resulted in a sale. If you choose to use our link shortener in text messages, we will collect information about whether or not the link was clicked and use it to display the results in your analytics. Any other third-party service you may choose to use outside of smsbump.com's scope (third-party link shorteners, GA tracking, etc.) will be referred to their specific third-party policies, which you must agree to. When sending text messages, we will only share the data with our marketing partner when initiating a marketing campaign. Text message operators. If your recipients no longer wish to receive messages, they must reply to the message with STOP or contact us at the e-mail address below so that we can successfully unsubscribe them.
Q: How can I access, update or remove my information?
A: If you have made a purchase, you may also contact our customer service at the email address provided in the “Contact Us” section below to access or update this information.
You may also exercise your rights under applicable law to request that we delete or restrict access to your personal information. We may need to retain data for legally permissible reasons and this will be explained to you if required.
Q: What choices do I have regarding receiving communications from the Company?
A: When you make a purchase, you will automatically receive promotional emails and direct mail from the Company. We offer our customers the ability to “opt-out” if their information is not directly related to the ordering, processing, fulfillment or delivery of a product order. We provide you with the following options if you choose not to receive information or materials that we believe may be of interest to you:
Electronic advertising offers: You have the option to unsubscribe from receiving promotional emails from the sender at any time by clicking on the “unsubscribe” link in any promotional email you receive. In addition, you can change your email preferences regarding emails from us by logging into the “Your Account” section of the website.
Direct mail offers: If you wish to be removed from our catalog mailing list, please contact a customer service representative via email to stop receiving printed catalogs.
Other contacts: In all cases, you can contact us by email at the email address below.
Q: What are the privacy rights in California?
A: If you are a California resident, you may request information about our disclosure of personal information to third parties or affiliates for their direct marketing purposes of personal information to third parties or affiliates for their direct marketing purposes. To make such a request, please send a written request to the following email address and indicate that you would like a copy of prizlush Limited's Privacy Rights: support@prizlush.com. Please include “Subject: California Privacy Rights” in the subject line. We are not responsible for communications that are not properly labeled or sent or contain incomplete information. Please allow up to 30 days for us to process your request. You may submit such a request once per year.
Non-affiliated third parties are independent of the Company, and if you wish to receive information about your disclosure choices or to stop communications from such third parties, you must contact such non-affiliated third parties directly.
Q: What about the privacy of children?
A: Children's privacy is important to us, and the Site is not intended for children under the age of 18. We do not direct the Site to children and do not knowingly collect personally identifiable information from such children. If you are not 18 years of age or older, you are not authorized to use the Services. If the Company learns that a child under the age of 18 has provided personally identifiable information on the Site, it will use reasonable efforts to remove such information from its files. Parents should be aware that there are online parental control tools that you can use to prevent your children from submitting information online without parental permission or accessing material that is harmful to minors.
Q: What about security?
A: We have taken certain physical, administrative and technical measures to protect the information we collect from our customers and website visitors. Although we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee the effectiveness of our security measures. When you enter sensitive information (such as credit card information) into our forms, we encrypt the transmission of that information using Secure Socket Layer (SSL) technology.
Q: What about other websites?
A: Our website may contain links to third-party websites that are not affiliated with the Company. These websites may send their own cookies to visitors, collect data or request your information. The privacy policies of these other websites may be very different from our policy. We are not responsible for the privacy practices of these other websites and cannot guarantee the security of any personal information you provide to such third-party websites.
Q: Where and for how long will my data be stored?
A: Your personal information may be stored and processed on servers in the United States/Canada/Hong Kong and is subject to the laws of the United States/Canada/Hong Kong. The servers and databases on which information may be stored may be located outside the country from which you accessed this Website and in a country where the data protection and other laws may differ from your country. Your personal information may be disclosed in response to requests or inquiries from governmental authorities or in response to legal process in the countries in which we operate. You consent to any such cross-border transfer of your personal information.
Personal information that we collect, access or process will only be retained for as long as necessary to fulfill the purposes for which it was collected, as necessary for our legitimate business purposes, or as required or authorized by law. Personal information that is no longer necessary for the identified purposes will be destroyed, deleted or anonymized.
Q: What if I live abroad?
A: Our digital activities are conducted in whole or in part in the United States/Canada/Hong Kong. Regardless of where you live, you consent to the transfer, processing and storage of your personal information in the United States/Canada/Hong Kong and authorize the Company to use and collect your personal information in accordance with this Privacy Policy.
Q: How will the Company provide notice of changes to this policy?
A: Any changes to our Privacy Policy will be posted here so that you will always know what information we collect, how we use that information, and whether we may disclose it to anyone. Your continued use of the Site following the posting of changes to these terms will mean that you accept those changes.
Q: Who do I contact if I have additional questions or concerns about this policy? How do I submit complaints?
A: We invite you to contact us with any questions or concerns regarding our privacy practices. Please feel free to contact prizlush Limited customer service by email at support@prizlush.com. For all unsubscribe requests, please contact support@prizlush.com. For privacy issues, please contact support@prizlush.com.
We are transparent about the ways in which we collect and use personal information and welcome your questions and concerns. If you have any concerns or complaints about how we handle your personal information, please contact us at support@prizlush.com. To the extent you believe that we have not addressed your concerns or otherwise, you have the right to lodge a complaint with a supervisory authority in the country in which you reside and/or the United States.
